ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Coordinates, within a pro-active sales and marketing role, the production of print and mail requirements for any line of business.
Coordinates with the design and programming areas the design and layout of all forms (i.e. checks, statements, proxies, tax forms, generic certificates, stock option grants, PIN letters, credit union statements, etc.)
Uses increased product knowledge and project management skills to manage complex jobs for any business line and creates efficiencies in processes and procedures.
Uses calculations to prepare quotes and follows through sales cycle to completion.
Liaises carefully with Relationship Managers and/or clients to determine their complete production requirements.
Liaises with other departments within CCS to ensure the best outcome is always achieved for the customer, whilst always recognizing internal requirements and situations.
Ensures the smooth running of all customer requirements by providing complete, professional and accurate job information by preparing a comprehensively detailed job brief for each job. Processes job bags completely from preparation through final copy sign off by the client.
Provides education on CCS services to clients.
Follows up in a timely manner with clients and suppliers on all components of a job.
Maintenance of the stock management system, in liaison with the Inventory Coordinator
Reviews all components of job bag to ensure proper billing for each completed job.
Maintains favorable client relationships to identify other sales opportunities and cyclical repeat business.
Prepares internal documentation and follows all ISO processes and procedures.
Investigates problems and resolves immediately.
Ability to work flexible hours;
Flexible to travel – quarterly visits to various business units or on an as needed basis.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; and 6 years related experience and/or training; or equivalent combination of education and experience.