Summary:

Administer all aspects of CMBS product accurately and within specified time frames and maintain complete and up-to-date recordkeeping for internal and external clients and their representatives. Optimal assistance with respect to the administration of accounts. Duties include mortgage documentation review, calculation/distribution of payments to investors and reports to interested parties, maintaining mortgage/note registers, filing and other administrative functions associated with specifically assigned accounts.

Major Responsibilities:

• Verify and process all aspects of paper copy and/or electronically upload information as per derivative product guidelines.
• Prepare and distribute monthly department reports and where necessary report exceptions to Professional, CMBS for resolution.
• Maintain document and temporary custody vault.
• Balance account, process monthly entries and complete tax reporting for derivative products.
• Respond to telephone and written inquiries to provide satisfactory response in a timely manner.
• Ensure accurate and timely billing for services performed as per fee schedule and contribute to the reduction of overdue receivables, as required.
• Complete special projects and support and assist with other Company initiatives.
• Ability to lift boxes up to 20 lbs
• Willingness to work overtime as required

Education and Experience:

• Post -secondary education desirable (e.g. business administration, finance courses, etc.)
• Canadian Securities Course, Trust Institute training an asset.
• 1-2 years general office experience.
• Strong commitment to high level of customer service.
• Good organizational skills with attention to detail.
• Flexible within a constantly changing environment.
• Ability to work in a team environment.
• Familiarity with commercial/residential mortgage loan documents would be an asset.
• Knowledge of mortgage-backed securities would be an asset.
• Ability to prioritize and organize workload to meet stringent turnaround times as necessary.
• Intermediate experience with Outlook, Excel and Word are necessary.

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